Full/Double 12 drawer Tall Platform Storage Bed

This item arrived with parts missing. Contacted manufacturer (Prepac) and was told that I would have to pay extra for missing parts. Refused and finally they agreed to send the parts. Took two weeks! Bed was difficult to assemble. Final product nice, but wouldn't have purchased had I known the difficulty I would have.

I purchased this bed and found that it was easy to assemble. It took me an afternoon to assemble, but the instructions are clear. There are a good number of screws, as I expected. So a power screwdriver is a plus but not a necessity. You will also need a small hammer for some small nails that keep the bottom of the drawers from sliding back. The shipment came in two boxes. One is about 90 lbs, so you will need help moving it. The contents are well packed but one of my boxes was damaged during shipment which resulted some minor damage to the headboard. I called Prepac (on a Saturday) and was greeted by an employee who is shipping a replacement part free since the product comes with a 5 year warranty. The bed is made of composite wood (which I expected) and the bed is well engineered. I recommend assembling the bed reasonably close to where it will be used as possible. The only difficulty I had was making sure that the bolts attaching the headboard to the frame were not cross threaded. If a bolt starts to offer excessive resistance after a few turns, remove it and try again or reverse the JNR (nut)and try again. The bolt should go in most of the way using your fingers. I was able to avoid more serious problems by doing this. The bed is heavy so don't expect to pushed it around easily on carpet. My son loves the bed and it has a large amount of storage space saving space in his room. The drawers open and close fine and are on metal sliders. It takes a standard twin size mattress and is more attractive than it appears in the photo. I shopped for this bed on the internet and found it selling for several hundred dollars more (yes it was the very same bed) and I saved a bundle on the free shipping.

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This bed is well priced, nice looking and functional. However, while we were putting it together some peices of partical board broke off around where the screws went. Fortunatly the breaks are on the inside of the bed so they can't be seen, but it does weaken the frame. One more thing is to make sure you have a thin matress to go on the top as the head and foot boards are rather low.

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Only one of two boxes arrived. The customer service number (for Prepac Manufacturing) on the instructions in the one box we did get was no longer working. The parts we did receive were very scratched up and in poor condition. I ended up contacting Amazon to return the item (try repacking all the parts in a very large, heavy, damaged box...). Definitely do not recommend.

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Still putting this together...the timelines in the instructions were not written for the intermediate do-it-yourselfer. The bed is what I expected, but some of the pieces are rather cheaply built. I find myself telling my daughter that when the back of the drawer breaks, we'll buy some stronger board to nail in place of the piece that came with the set. That pieces feels like a piece of foam covered with plastic. It's only a matter of time before she overstuffs the drawer and it's going to crack. On the other hand, the wood slats where the mattress fits over seem sturdy enough. Nevertheless, we purchased some metal brackets to screw in underneath them where the panels that hold the drawer runners connect to the edges of the bedframe.

My daughter (age 21) loves it, though, and it will serve us well for the price we paid. I give the bed a Bfor functionality and overall worth.

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