When I put the knob on the drawer I hand tightened not even thoroughly. I turned around and heard a crack the mirror front of the drawer had cracked at the screw hole for the knob. Apparently there is a bigger hole behind the screw hole in the mirror front and the mirror was compressed inward. Again, no warning of "don't tighten" in the part about installing the knobs.
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After dealing with customer service at Uttermost and having them completely fix our problems, with charm and speed, I have to raise them to a 5-star.

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