Monday, November 4, 2013

Uttermost Almont Console Table

Uttermost Almont Console TableWhen I assembled the table the instructions referred to all the legs by the same part #, so I assumed they were interchangeable but they are not there are 2 front and 2 rear. Sure, I could have examined each one, and seen a difference, but instead I read the instructions and followed them. Then I disassembled 2 legs and switched them.

When I put the knob on the drawer I hand tightened not even thoroughly. I turned around and heard a crack the mirror front of the drawer had cracked at the screw hole for the knob. Apparently there is a bigger hole behind the screw hole in the mirror front and the mirror was compressed inward. Again, no warning of "don't tighten" in the part about installing the knobs.

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After dealing with customer service at Uttermost and having them completely fix our problems, with charm and speed, I have to raise them to a 5-star.

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