Wednesday, November 6, 2013

South Shore Morgan Collection Storage Cabinet

South Shore Furniture Morgan Collection Floor Cabinet and Stationery, Royal CherryI wanted a pantry for my kitchen. But I have a very nice kitchen with beautiful cherry wood cabinets so I didn't want something that looked out-of-place or like it belonged in a utility room. This cabinet delivered! It is beautiful. I am a 41-year-old single mother and there is no man in my house to put things together for me. I am so proud to say that I was able to do it myself and the unit is so well made there were no issues at all with holes not matching up or being in the wrong place. And, everything works, even the doors lock! This is a truly lovely piece of furniture.

The color of the finish is nice... and I dont think it would take too much reengineering to turn it into a workable product. Assembly was a little more difficult than other furniture i have assembled due to similar looking but different types of screws, and an instruction manual with somewhat low detail pictures. The main problem is that the cabinet is made out of individual particle board peices that are held together by little pegs that are held in place with nothing other than friction. If you try pushing the assmebled product across the floor it will come apart as it doesnt even have a one piece base. The closest thing it has to stability is provided by the cardboard backing that is nailed on. Since it is totally unstable until the cardboard is nailed on, you must take care to make sure everything is level before nailing the cardboard in or the doors will be crooked. If the manufacturer had added metal fasteners to the particle board where they attach, used a one piece base, and added some horizontal support other than the cardboard, this could have been an excellent cabinet and not a total waste of my time that is probably going to end up in the trash.

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The cabinet's picture is a good representation; actual color is just a bit darker. The cabinet itself is very sturdy, well worth the price, which was the cheapest I was able to find anywhere online. The only issue I had was the fact that it was shipped without the hinges included, but I was able to easily contact South Shore and get that resolved-they shipped from Quebec to California in less than a week.

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I absolutely love this cabinet!! I needed something for storage in the office and this fit exactly what I was looking for!!! Great shelf spacing for multi use storage and it even locks!!! Very nice looking and quality to match!! If I had room for a second one I would buy one!!

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This could be a beautiful cabinet. But....

* It arrived damaged...not just dented, but severely damaged. Shipping packaging was ripped and torn.

* Quality of workmanship is horrible. Several pieces were dented and marred. Some had scratches in the veneer.

* It even came with a touch up pen, so that told me the manufacturer knew it was going to arrive with flaws......sad, no pride in quality there.

* Had to call customer support (in Quebec). The one side piece had a whole corner broke off and the top (along the front) was dented and crushed. And the top was INSIDE the shipping container, not on an outside edge! Can't blame that on shipping!

* Customer service wouldn't replace the whole thing because less than 50% of the parts were damaged, so they sent replacement pieces.

* Took almost 3 weeks to get the replacement parts.

* The replacement parts even arrived dented; but have to admit, not from shipping, but from the manufacturer. These pieces appeared adequately protected for shipping.

* Took several hours and 3 people to put together. The instructions were rediculous and insufficient.

* The door's don't line up properly.

* The lock is a joke. Don't expect it to keep anyone out.

* I had to use the pen to touch up all the edges because the veneer had visible gaps.

I'm keeping it because we went to way too much trouble putting the thing together and trying to ship this back to Canada would be cost prohibitive. It's intended for storage, not display which is a good thing. IF it had been intended for display, I would have refused the initial delivery. It will serve the intended purpose of storage and will probably end up in my garage when that purpose is expired.

The sad part is, that if made with slightly better materials (instead of pressboard) and shipped in packaging sufficient to protect it, it really could be a nice looking, solid cabinet. It's size is perfect for my small space. It's shelves are divided nicely for organizing things.

But you get what you pay for....it is a cheap cabinet, made of cheap pressboard, that will arrive damaged.

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