The trucking company that delivered it to us was, unfortunately, not so gentle with it and we had to refuse the first delivery. We accepted the second delivery, although we later discovered a small gouge in the corner of a side rail. Not too bad, so we decided to just let it slide, and we will repair it ourselves.
The company we got the bed from, Décor South, was very helpful, and stayed in contact with me until the bed arrived. I would order from them again, and would recommend them to others.
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