Buy South Shore Furniture Spark Collection Now
I got this bed 3 days ago (on time, nothing wrong with that) but today we finally were able to have time to open it and try to put it together... yeah GOOD LUCK ON THAT! All the main big boards and a bunch of smaller ones were all split apart in half or split down the middle. I dont know if it was the shipping that busted it all up or if while it was at the warehouse it got broken or what but there was no way to even start putting this together since all the main pieces were worthless! now im afraid to even try the south shore customer service line. i really hope they are helpful otherwise there is going to be major problems! There is no reason THAT MANY of the boards should be broken! and the box it all came in did not look beat up or anything. I hope they are able to send me replacement parts and that those do not come in broken as well otherwise i want all my money back and i will just go to ikea! Just wasted time for nothing.ill update with info on how they take care of this situation once i can!
UPDATE *3-28-13*
Well, I STILL have not been able to put this bed together! after contacting customer service (i used the live chat option on their website, they were very nice and helpful) i got replacement parts sent to me. Once the parts arrived it turned out ONE of those were split right down the middle! so i had to contact them again to get a replacement for THAT part! Again, i used the live chat and they were very nice and helpful and placed the order for the replacement part which shipped very quickly to me this time. Unfortunately once i got that part just recently we realized that it is the right letter part but it is for the queen size version of this i believe, i was supposed to get the FULL size one and it even says it on the order acknowledgment... so YET AGAIN i contacted customer service and i am still pleased with how they handle things, but whoever is in the warehouse picking these out needs to pay more attention! My replacement part is now currently on its way and i will update again when it arrives and when i finally get the bed put together. I am happy with their customer service but so far i am not very happy with buying this bed because of all the problems ive had so far!
Read Best Reviews of South Shore Furniture Spark Collection Here
I ordered this headboard for my two year old daughter. She loves to read...and we were tired of storing the books on the floor next to the bed, so I found this headboard that is perfect! The only bad thing was that it did not come with the proper attachments to connect it to her bed frame. However, pushed up against the wall...It is more than sturdy. I am now thinking about buying her the drawer platform...for the extra storage. :)This took about 3 hours to assemble but it was well worth the time and money. The bed is really stylish and the functionality of the 4 drawers is awesome. I have a small room and its like now there is a small dresser now under my bed. Planning to get the book shelf headboard and maybe the 4 drawer dresser. Overall this is some great quality for the price, I'm so satisfied with this purchase I'm going to get some matching furniture. If you want a great bed and can't afford those furniture store prices, try South Shore Spark collection, you will not be disappointed .
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