
American Alliance the company that makes this in Corona Calif, is a secondary manufacturer of futon products. They are not up to par with major expert manufacturers of Futon products like Wolf, Goldbond, Otis, August Lotz, etc. These are the big boys.
Expect to have a cheaper mattress but you get what you pay for. American Alliance is a relatively new comer to the this field inexperienced.
The customer service people Like Lorena Gonzolez and Greg the service manager at this company have very little knowledge about their own products and very little desire to help you in time of need like if you tell them, "like take this damn thing back I don't want it." LOL. Many times don't bother to email you back and answer your questions, inquiries. They just iqnore you great! Does the owner of this company know about any of this? Also the people in the factory are so lazy they can't walk over to a mattress and read what's on one mattress tag. (I wanted to confirm if what's actually in this mattress is what's actually advertised)
The mattress comes folded in half with the cords tied on very strongly so that you have to cut them and the heavy plastic to open it not a good idea. Most distributors want you to repack in the original packing if you have to send it back.
The mattress has a chemical smell to it even after airing it out for 3 hours. Two weeks later and in a very good cotton twill futon cover, it still has the smell. If you get this mattress, i suggest you put it in a room for two weeks with windows open so it can air out. In all fairness, this is not the only Futon mattress that comes with a smell many do as reported on the web but most of those are foam based. This has some foam.
The elite 8000 mattress is no better fancy description but don't add up to what it is. The 8000 is the upgrade for this, looks the same but has extra features. Be aware, because I know of at least one person who ordered the 8000 and they shipped the 6000 they look the same. And the mattress tags they put on these are all the same as to confuse you. He could tell by the weight it wasn't the 8000.
Again, it's a good inexpensive futon mattress to use occasionally but that's it. Anything else and my advice is look somewhere else or you will be very very disappointed.Mattress is a good replacement for the original futon mattress for an Ikea full-sized futon that I acquired second-hand. It came well packaged, although some part of the tag had melted onto the fabric and took a while to peel off. Most importantly, I can no longer feel the bars when sitting on the futon as a couch. I've only had it one day, so I am unsure of the durability of this but it looks like it will last longer than the previous (a few years). Very satisfied.
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The mattress is a softer than a futon mattress, but not much thicker. It works well for my daughter, though, who has no back problems. We added two thick foam pads to the top, and it is very comfortable for her.mattress arrived on time, and i love it. it is thick enough so i can not feel the bars of the futon. i was alittle bit worried about that. it does not have a chemical smell as some other reviews said. i am very pleased and would recommend this mattress to anyone!The old futon mattress I had was wearing kind of thin, so I ordered this one in blue and I really like it. I put it on top of the old mattress for more thickness, and it is super soft. The shipping was amazingly fast. The new mattress had a factory smell to it, but after airing it out it's okay.
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