Coaster Entryway Bench with Storage Baskets and Cushions, Black

I just bought this bench for my entry hall, planning to use the baskets for my kids' shoes. I built it today, so have absolutely nothing to say about longevity, but I already have gripes.

Pros: It's gorgeous, and carefully packaged. The parts fit together pretty well.

Cons: Cheap hardware, self-abusive design, and low-rent execution.

Before I start, I gotta say the packaging was offensive. They foam-molded the whole box, so it doesn't recycle. And you have to know to open the top left corner, or you get Styrofoam dust all over the place. Would an "open here" stamp really cost too much?

As to the bench itself:

1) The stud & cam assembly of this thing is pretty poor. The studs have to get screwed in, assembled, disassembled, adjusted, reassembled, then the cams applied. If you don't make that second adjustment, then the studs often sit too low, and I sheared 2 of the cams trying to tighten those. IMHO, no piece of furniture hardware should shear upon my one-handed turn of a screwdriver. CHEAP hardware.

2) The aforementioned cheap hardware shipped with exactly the right number of pieces. Every other piece of furniture I've bought disassembled has shipped with at least 1 or 2 extra sets of hardware. Thankfully, Ace Hardware now carries these cams.

3) There are very few supports under the base, it sits on four feet. So when I sit my fat butt on it, it bows down in the middle.

4) The pillows ("cushions") shipped with this item have removable covers (which is good), but the zippers on these pillows are on the bottoms, so the metal has plenty of opportunity to scratch the paint. This happened under the first butt to touch my new bench.

5) The wicker baskets shipped with this bench also have metal fittings at the bottom, again maximizing chance for paint removal from the floor of the bench.

6) I'm sure this only happened with mine, and you'll be fine... But one of the boards (the internal riser) had been cracked and repaired with wood glue. Yes, they actually shipped me a broken part.

This bench actually comes from Coaster (part #501064) which is a B2B reseller of Chinese goods. I haven't tried the alternative yet, but I'm guessing that I would have been happier paying double for the Pottery Barn version.

This is great piece in a small bedroom. Placed at the foot of the bed it serves the occasional seating need and provides extra storage.

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Was difficult to put together several of the metal screw-type attachments broke during regular assembly. Also the baskets quickly scratched the wood with pulling them out during use (I bought some furniture moving pads to help fix this).

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Although I like the bench, it's much smaller than it looks in the picture. The pillows especially! They don't even cover the entire bench. I like the item, but feel I paid too much for what I got.

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I received this bench very quickly! It was easy to put together and quality made. The only 2 things that I didn't care for was that the baskets that come with the bench scratch the bottom of the bench making scratches. Also, the pillows that came with the bench are nice but the buttons came off by just sitting on them. I contacted the company and they quickly sent me new ones. Great customer service!! Overall I love the look of the bench and the quality of it as well. Great product for the price!!

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