This is not a derogatory report against the seller. I believe the problem was in the packing, shipping & handling of the product. I will deal with the toll free number tomorrow to see if this can be resolved.
The product looks pretty in the picture. However, when it arrived, the mirror was badly broken. Both main supports for the bench were bent. The bench cushion appeared to have a flawed or gnarled thread on the side. A closer look revealed that it was actually a small hole in the fabric.
I love the way this product looks and it's made out of good quality parts, when it came in the mail (without any scratches or dents, perfect condition) I was very excited to get it put together. My biggest problem with this product is the lack of description on the site. It has no specifications for size, and is a little larger than my previous vanity. Which is nice, but now I have to plan around that instead of being informed when I purchased it. And it never said in the description you need a drill to put it together; it's still sitting in my living room unfinished because I don't have the proper tools. I should not say easy assembly if you need a power tool to put it together. Like I said, the product looks great, even half finished, the mirror is a little small for the size of the vanity but over all I cannot complain about the product itself.
Buy Monarch Specialties Bronze Metal and Cappuccino Marble Vanity Set, 2-Piece Now
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