Dream On Me Toddler Day Bed, Black

Don't waste your time buying a product from Dream On Me. We bought this bed when our two year old decided to start climbing out of her crib. It arrived quickly from Amazon. On opening the box and assembling it we discovered two major issues and a few minor ones. Issue one: the back side of the bed had a slat that was broken. Issue two: the drawer doesn't fit correctly -the other reviewers are not kidding when they say it sticks. It really, really sticks. The minor issue is the general fit and quality of all the parts--they don't.

Disappointing, but stuff like this happens. Most companies that sell this kind of furniture, such as Sauder, will send you a replacement part if you call them. I found a number in the assembly instructions and called it. It didn't work. It's not in service.

Now I was worried, but fourtunately the internet came through. On the Dream on Me website is a number. It works.

But...

When called you get a receptionist or an answering service, and transferred to voice mail. It happened twice over a week and my call was never returned.

Finally I get through to "Alissa" in customer service.

She told me that they're the manufacturer and that they don't deal with customers.

Stunning.

When questioned, "why do you have a toll free contact number if you don't deal with customers she seemed genuinely perplexed. She proceeded to tell me how I didn't get it. Basically, my expectation of having a manufacturer stand behind their brand new product was ridiculous. At that point she hung up on me.

I can't give negative stars so I'll give it a one star.

The drawers are so thin that it was not worth the extra money paid to have drawers. They are pretty useless.

Buy Dream On Me Toddler Day Bed, Black Now

Received this bed in February for my 20 month old daughter. She has used it for less than 2 months when one of the mattress supports bars broke. There was NO jumping on the bed or other person on bed other than my 30 pound child. The manufacturer ONLY offers a 30 defect warranty.. I guess I know why now.. The drawer is difficult to open/close and does not store very much.. Maybe an extra set of sheets or blankets. I called Dream On Me and although customer service was promptthey still want me to pay for the shipping of the replacement barseems to me if you sell a defected itemyou fix it. I would NOT buy this bed again.

Read Best Reviews of Dream On Me Toddler Day Bed, Black Here

Nice little bed, my one year old loves it. Fit and finish were OK. The drawer underneath was a pain though, I had trouble attaching the back panel of the drawer. The two bottom pieces of the drawer were too wide and needed to have an eighth of an inch ripped off on the table saw. The mattress from the crib fit nicely and it is low enough that with the help of a pillow on the floor she can climb in and out.

Want Dream On Me Toddler Day Bed, Black Discount?

It took my husband and my brother 1.5 hours to assemble this bed. They assembled all the furniture in my house, from bookshelves to TV stands, and this one took the longest. Not because it is complicated to assemble, but because the parts didn't always match up due to poor construction. "Dream On Me" could have made the parts align easier.

Three people were need to assemble this bed because the bed need 6 hands just so we can snap all the posts into place at the same time. The posts is what will make up the bottom support system of the bed to hold the mattress. There are a total of 6 posts that all needed to be aligned at the same time to assemble the sides of the bed.

There were also other pieces that didn't align as instructed, especially when it was time to assemble the bottom drawer. Despite all our efforts to fit all the pieces together, the bottom drawer still gets stuck when we open it more than halfway so I took off a star. We have resorted to lifting up the crib mattress just to access the drawer. We purchased the toddler bed with the Sealy Baby Ultra Rest Mattress

I suppose for $165 toddler bed, I expected a little much. But I did see this bed for sale on other websites as high as . So I just think Amazon has a really good deal. If I paid $250 for this bed, I'd be very upset at the difficult parts, especially when I can't even use the bottom drawer properly.

After everything is assembled the toddler bed does look nice and is very low to the ground. The bed rail is shorter than I expected, it covers barely 1/3 the length of the bed. I expected the bed rail to protect at least 2/3 part of the bed to prevent an accidental fall. That's what I was used to when I was a kid.

So now comes the REAL challenge .... making my daughter sleep in this toddler bed instead of her crib.

Save 7% Off