Strobel Organic Waterbed Mattress Hydro-Support 1800 King,

I bought this water bed because my 12 year old water bed was springing leaks every few weeks. I wanted a bed that was extra sturdy and would not give me much wave action. I will have to wait a number of years to find out how sturdy this bed is, but from how it is made, I imagine it will probably live at least as long as my last bed.

I had no problems filling the bed and I have been sleeping soundly on it for over a week. Although the mattress is not filled any more than my old mattress, the back support seems to be sturdier. I guess the best review I can give for this mattress is to say that I do not think about it after I get up. It does not slosh around when I am in it and I have no complaints about it while I am sleeping.

I've been sleeping on waterbeds since the early 70's, having started with a full flow mattress purchased from the Subterranean Circus in Gainesville, FL and progressed over the years to beds with fiber pads, baffles, combination of both..if they made it, I probably had one. When my last bed needed to be replaced I was disappointed to learn that manufacturer was out of business...so much for my warranty. As I was researching waterbeds, I kept coming across Strobel as a solid manufacturer of quality beds. I was a bit hesitant about ordering a bed online, but figured worst case was I would be out the return shipping cost. The 1800 seemed the best compromise of comfort and firmness. My first impression was how incredibly well made the bed is...from the HIGHLY reinforced corners to the thickness of the vinyl material to the liner the actual mattress is encased in. The mattress is by far and away the highest quality one I've ever owned, none of the others were even close. Set-up was quick, it was really easy to position the bed properly in the frame. Once filled it even seemed to hold down the sheets and mattress pads better than the previous ones I've owned. Bed comfort is obviously an intensely personal issue, but I found the 1800 was the perfect compromise and couldn't be happier with it.

Two minor complaints. First, the mattress ships with absolutely no instructions. Having drained and filled waterbeds countless times over the years, it wasn't a significant issue for me, but I was curious if there were any special fill level instructions based on its construction. I filled it as I would any other bed and it worked out well. I do see how the first time buyer would be scrambling to find instructions on the internet or the manufacturer's 800 number. The second issue deals with the cap/plug for the safety liner. It's fairly large and thick and is placed a few inches toward the middle of bed from the fill valve...a place my foot finds with some frequency. I don't really know how to solve that one.

One thing I need to commend Strobel for is their extraordinary customer service. In my year of ownership I've called their CS department twice. Both issues were handled immediately by very courteous staff members. I had to drain the bed over the weekend to have new carpeting installed and I managed to break the pull up rings on the side of the fill cap. I called Strobel to order two (an extra in case I managed to do it again. My shipping information was taken and my offer of a credit card politely refused with an apology that, due to the lateness of my call, my caps might not go out until the next day. The company has been producing beds since the 70"s, so I'm comfortable they'll be around should any warranty issue arise, this in sharp contrast to the manufacturer of my last bed.

In short, I can't say enough good things about the quality and comfort of my mattress (other than that second plug) and the company itself. If any of my friends or family were interested in purchasing a waterbed, I would guide them to this company and this particular mattress without hesitation.

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Purchased this in April 2011 and am still really happy with it. It is virtually waveless and has great lumbar support.

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