South Shore, Classic View Collection, TV Stand, Chocolate

I have never had a problem with purchasing a piece of furniture and assembling it -until now. I waited a decent amount of time for this item to ship, and was completely disappointed when I opened the box. Most wood panels were chipped, and one of the legs had a huge crack in it (which eventually broke in half). I seperated the nails, bolts, etc. and noticed that I was missing quite a few very necessary parts. I called South Shore and they were nice -said they would ship out a new leg next week. I started to assemble the TV stand despite missing a couple parts.

The quality is poor to say the least. The instructions are confusing and are wrong. The instructions told me to put the top peice on a certain way, which would leave the exposed pressed board (yes, not all sides have the espresso color) facing the front. I could not put the doors on because there were no pre-drilled holes, so I gave up. I am returning this item immediately. It is just really unfortunate because I waited for this item to deliver, spent about 30 minutes on the phone with the manufactuer, and a couple hours assembling this poor quality stand, only to have to take it all apart. Save yourself the time and money and buy something else.

We got our stand in yesterday and put it up already. Great color that matches everything we have. It came with a few scratches on it but nothing that we cant fix. It is pressed wood but it holds our 46 inch TV with no problem. Just be sure to tighten the screws really well. Its wonderful for the price we paid and it got here 2 days before we expected it. It will scratch easy so be careful. But we love it! It looks nice and is perfect for our apt!

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Delivery was pretty fast, however, the package was not securely wrapped. Most of the boards came damaged and scratched. It was full of dust and dirt......horrible. The tv stand was poorly made and was horrible quality. I was afraid to even touch it cause I thought it would easily fall apart. I've gotten better furniture from Big Lots. There's no use of ordering this online. The exact same stand is in Wal-Mart for the same price, probably better quality. The positive is that South Shore is replacing the broken parts, but I really shouldn't have to go through all the trouble.

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If there was a no star option, I would chose this. This item has lost Amazon a customer. How bad is it? This is the first product review I have ever written.

When I first received this product I was impressed, it was a decent weight and arrived with minimal bumps or bruises. I worked on putting it together for about a half a day. The instructions weren't very detailed so I made sure to follow the pictures completely as shown.

Towards the end of the assembly I went to put on the top, biggest portion, only to discover the holes didn't align, and the entire base part had been assembled incorrectly as per the instructions. Thinking it could be my error, I tried to make the product work (sometimes its a bit of a stretch) and the screws from the top part Ripped from the wood and damaged the whole item. I re-read the instructions meticulously and concluded I had built the item exactly to the manufactures instruction.

I contacted the manufacture who stated they could send out a replacement top piece. But I had to contact the seller for a refund. Looking at the stand, at least five pieces would have to be replaced (top part spans these). The whole bottom portion would have to be dissembled, replaced, and reassembled in contrast to the directions. Not worth it.I asked for a pre-assembled replacement and was told they didn't offer that. Imagine that, they don't even want to put their products together!

I work full time, go to school full time, and cram this remodel of the room into the weekends which I am attempting to finish before the holidays. This was a huge waste of time, and when I contacted the seller to simply return the item (not spending more time on this), I was told I would have to package it for shipping. More time to disassemble practically the whole thing. More effort for this piece of junk. Not to mention I would have to buy packaging accessories.

I am taking this as a hundred dollar lesson, throwing it in the trash, and never shopping with Amazon again. Their customer service team asked me to be empathetic that Amazon would lose money if I didn't return the product. No regard for the time, money, or effort I wasted, and my mass frustration for having it almost completely assembled only to realize at the end, it was defective. I ended up wasting an entire days worth of time dealing with something that is going in the trash. I cancelled the rest of my order, and am now starting at square one again.

At least with Target you can return the product as is, and get an instant refund to purchase a better product without wasting more time, or getting backed up in your work.

Do NOT buy this product.

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I have put together many pieces of RTA furniture in my lifetime but this one was the worst. The holes that were drilled for the rails for the drawer were off by 2inches. The doors would not line up, even with a level. I have purchased other South Shore items in the past and they were easy to assemble. Do Not Waste you time or money on this product. Also the screws started to separate from the left leg and the base, so if you had an expensive Flat screen TV and a Bose wave system on it they might come crashing down!

I had to request a refund and I threw this item in the trash. I ended up with a better TV/entertainment stand from Target.