Tuesday, August 26, 2014

South Shore Dover Full,Queen Panel Headboard 3 Piece Bedroom Set in Dark Mahogany Finish

South Shore Dover Full,Queen Panel Headboard 3 Piece Bedroom Set in Dark Mahogany FinishEasy to put together s long as you can follow directions. Looks great once its put together. I put this in my childs room. Glad I didnt buy a bedorom set from rooms-to-go. i saved a lot of money.

The headboard came cracked in the box, not sure if that was with shipping or not also the top of the dresser came dented and scraped, was also missing one of the knobs for a dresser drawer. Did come with a "marker" to color in the imperfections which I felt meant that it wasn't just me who experienced some defects I did not call customer service to complain seeing as i didn't see the product in person so I guess thats a risk i take, I also needed the set immediately to use and felt sitting on the phone for a knob was something I could just live with! The color is beautiful tho and the set is a unique shape just wish the quality was a little higher end!

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I can't stress strongly enough the poor quality of this furniture. I am a victim of you get what you pay for. I can only blame myself for thinking that this might even reasonably be as nice as the furniture listed in the picture. The packaging was the first problem. I am a strong athletic man and could not lift the box containing the dresser. Neither could UPS by the condition of the box. So the dresser was damaged upon arrival. I didn't realize how badly until assembly was complete. There was an addendum to the assembly steps cleverly hidden in the bottom of the box so it would not be found until you search 30 minutes looking for parts that were now unnecessary. The dresser will serve as a great dust collector as it is too unstable to contain clothes. It does come with a bracket that attaches to the wall to prevent it from collapsing on small children. That speaks volumes for it's stability. The headboard is designed to attach to a frame with 4 short drywall screws. Enough said about that. I didn't even bother assembling the nightstand. I would have returned the product but it was not worth trying to disassemble the dresser and headboard and somehow repack it. I can only imagine the grief that would cause. One would be better served driving the neighborhood looking for discarded cardboard and making their own furniture rather than purchasing this piece of excrement.

Read Best Reviews of South Shore Dover Full,Queen Panel Headboard 3 Piece Bedroom Set in Dark Mahogany Finish Here

Good finish, easy to assemble. Once assembled it slanted towards the front of the dresser. Just added a few washers to level it out.

The top of the dresser was dented and scratched. No problems from customer service. They sent a replacement part quickly.

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The price was decent. The instructions were decent. The packaging was decent. But, I had one major problem. One of the pieces of wood had a huge crack in it. This in itself was not a huge ordeal. I put in a request to have this piece of wood replaced. You know what happens? You guessed it, they sent a replacement of THE ENTIRE 3-piece set. Thats right, I had 3 big heavy packages waiting in my lobby. I have no idea why they sent me the replacement for the ENTIRE set when I just asked for one panel. So God forbid you get the wrong screw, or something is cracked or broken. You'll have to arrange for UPS pick-up which may or may not coincide with your daily schedule. This experience with the company (not so much the product itself) is why I'm giving it 2 stars instead of 4 or 5. The product itself was nice. For those of you that order, I just hope you have everything you need, nothing is broken, missing, or packed incorrectly.

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